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Offisky Document: On-Hold Playlist
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Document # 138
Category: Communication System Administration
Type: User Manual Document
Last Update: Tue Feb14, 2017 06:37:21AM GMT(0)

You may manage all your On-Hold Playlist in this screen. On-Hold Playlist is an audio file playlist which will be play to your caller when being hold by your Offisky phone system. Since the customer has nothing to do while they are on hold, it will also be the great moment to tell your customers new products, promotions, or upcoming event which may be interested to your customers.

Panel Location:
User Menu >Under Settings, select (Phone System). In the top navigation menu bar, select PBX Base > On-hold Playlist Management

Screen Operations:

  • Use [] icon to reload the result list.

  • To create a new on-hold playlist, click on the [] icon.

  • To select the playlist you wish to update, click on the [] icon.

  • To remove a playlist, use [] icon.

  • To sort the result list, use the provide feature at the bottom of the screen.

  • The page switch is located at the bottom of the result list.

Document Attached Files:
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Member's Comment:

William Wong
@Babysoft Corporation
Ticket Creator
Posted: Tue Dec01, 2015 12:00:00AM GMT(0)
Discussion: On-Hold Playlist
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