Offisky Document: Extension Intercom
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Extension Intercom

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Document # 270Category: Phone System OperationType: User Manual Document
Last Update: Fri Apr14, 2017 07:16:50PM GMT(0)
Description:

Make an intercom call to a specific extension number. An intercom call allows your message to be announce directly through the destination extension speaker, without the destination require to answer your call. This is very similar to the traditional paging system, where you can have 2 pieces of page speakers which can take to each other. Each extension users can setup the way they want to handle the intercom calls through their availability status screen.

Please Note: due to security reason, if an extension is not connected to an Offisky User Account, this phone will only accept intercom announcement only mode. To use announce + listen (duplex) mode, an extension must connect to an Offisky User Account and must explicitly turn on that feature under Status & Settings.



Perform by device (phone) DTMF hotkey:


  1. Dial to: *401 (Announce Only) or *402 (Announce and Listen) and wait for the dial tone.

  2. Dial the destination number, when finish, press #. The provided number must be an internal extension number, and must support Offisky click-to-dial feature.






Perform by Offisky Phone Panel (Application Menu > [ Phone Panel]):


Method 1


  1. Under your Phone Panel (Internal extension list), click on the internal extension item you wish to make the intercom call.

  2. A focus box will popup, then click on [ Make an intercom call].

  3. If your selected destination extension allow multiple intercom methods, select the one you want to start the intercom process.



Method 2


  1. Under your Phone Panel, enter the internal extension number you wish to make the intercom call in the "Dial Name or Number" text box, then click on [ More Options].

  2. Select [ Make an intercom call].

  3. If your selected destination extension allow multiple intercom methods, select the one you want to start the intercom process.

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Member Comments:

William Wong
@Babysoft Corporation
Ticket Creator
Posted: Thu Apr06, 2017 04:43:04PM GMT(0)
Discussion: Extension Intercom
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