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Offisky Document: Call (Conversation) Recording
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Call (Conversation) Recording

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Document # 241
Category: Communication System Operation
Type: User Manual Document
Last Update: Tue Feb21, 2017 11:05:36PM GMT(0)
Description:

Record the current conversation. To use this feature, make sure the "Call Recording" is enabled in the Offisky Phone System General Settings.



Perform by device (phone) DTMF hotkey:


Perform call recording:

  1. During the conversation of the call.

  2. Use your number pad, enter: *999

  3. When success, the system will announce a message "Start Recording".

  4. Use your number pad, enter: *999 again

  5. When success, the system will announce a message "Recorded". This indicates the recording is finished.






Perform by Offisky Phone Panel (Application Menu > [ Phone Panel]):


To perform call recording:

  1. During the conversation of the call (your Phone Panel should now under the "In-Call Mode").

  2. To start recording, click on [ Record this conversation], then select [Start Recording].

  3. To end recording, click on [ Record this conversation], then select [Stop Recording].

Document Attached Files:
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Member's Comment:

William Wong
@Babysoft Corporation
Ticket Creator
Posted: Tue Feb21, 2017 10:57:50PM GMT(0)
Discussion: Call (Conversation) Recording
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