image: WP IMGFolder helpsupport icon
Offisky Ticket: Pickup a call from queue (manually)
[Offisky Support   -   View Offisky Document]

Pickup a call from queue (manually)

 0 
Document # 259
Category: Communication System Operation
Type: User Manual Document
Last Update: Wed Feb22, 2017 08:57:48PM GMT(0)
Description:

Pickup a queued call from a Call Queue.


Perform by device (phone) DTMF hotkey:


  1. Dial to: *81 + Queue Access Code, the system return the next queued call based on the queue operation mode (See Queue Settings for Queue Access Code).





Perform by Offisky Phone Panel (Application Menu > [ Phone Panel]):


  1. Under your Phone Panel, click on [ Call Queue].

  2. Select the queue you wish to pickup call from.

  3. Select [ Pickup], and the system will deliver the next queued call to your extension, based on the queue operation mode.

Document Attached Files:
- No Files is attached to this document -

Member's Comment:

William Wong
@Babysoft Corporation
Ticket Creator
Posted: Wed Feb22, 2017 08:57:48PM GMT(0)
Discussion: Pickup a call from queue (manually)
Want to interact with this topic ?
  • You are currently in limited read only mode. Please login to your Offisky account interact in this section.
  • If you do not have an Offisky account, please click here to sign up a free account today.