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Offisky Document: Grandstream Wave (App) Setup (Android)
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Document # 286
Category: Communication System Administration
Type: User Manual Document
Last Update: Thu Nov22, 2018 12:56:45AM GMT(0)
General


This document describe the basic setup instructions for Grandstream Wave (App) with Offisky Device Account under Android Smart Phone.



Install and Setup Grandstream Wave:






  1. Go to Google Play, and install "Grandstream Wave" SIP Phone

  2. Accept terms and conditions, and follow the instruction to install the APP.

  3. Once you have successfully installed, launch the Grandstream Wave application.

  4. Use a computer and login to Offisky.

  5. Go to [Phone System Configuration], the in [PBX Base] menu, select [Phone Device Account]. Select an un-use device account you wish for this SIP Phone, then open the Phone Device Setup Information screen.



  6. Now, back to your smart phone, in Grandstream Wave, select [Settings] > [Account Settings] > Add new account [+] > [SIP Accounts]



  7. Provide the account information, as shown above.



  8. Once finished, enter the account settings again, you will see a different screen.



  9. Scroll down to [SIP SETTINGS] section, and change the following

  10. Transmission Protocol [UDP]

  11. Only Accept SIP Requests from Known Servers [ENABLE]

  12. Check SIP User ID for Incoming INVITE [ENABLE]



  13. Scroll down to [NETWORK SETTINGS] section, and change the following

  14. DNS Mode [A Record]



  15. Scroll down to [CODEC SETTINGS] section, and select Preferred Vocoder. Select *ONLY* the codec you are supported within your Offisky account (see "Phone Device Setup Information Screen").



  16. Once successful, your name should have a green light beside it (instead of red before), meaning your phone should now ready to use. Test it to ensure it is working as expected.




Important Notice:

  • If Grandstream Wave is not working outside of WIFI network (ie. Cellular Data Network), check the settings in [Settings] > [Advance Settings] to ensure it allow to use in Data Network.

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Member's Comment:

William Wong
@Babysoft Corporation
Ticket Creator
Posted: Wed Nov21, 2018 10:33:42PM GMT(0)
Discussion: Grandstream Wave (App) Setup (Android)
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