| | Document # 229 Category: Business Operations Type: User Manual Document |
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| Last Update: Tue Feb21, 2017 05:26:15PM GMT(0) |
Description:This screen summarized all the cases you have paired or created to your vendors under Offisky customer case system. Panel Location: Application Menu > [  Support] > [  Manage Paired Cases]
- To filter to a specific vendor, use the filter vendor drop down list above.
- To create a new case to an existing vendor, use the [
 Create Case] feature (you must previously paired this vendor case(s) before you can create a new case to the vendor).
- To pair an existing case from a vendor, use the [
 Case Pair] feature.
- To refresh the current screen, use the [
 Refresh] feature.
- To view the content of a case, or to post a message to a case, click on the case you are interested in.
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Member's Comment: |
William Wong
@Babysoft Corporation Ticket Creator
Posted: Tue Dec01, 2015 12:00:00AM GMT(0) |  | | | | Discussion: Customer Paired Cases List |
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