Offisky Document: Customer Paired Cases List
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Document # 229
Category: Business Operations
Type: User Manual Document
Last Update: Tue Feb21, 2017 05:26:15PM GMT(0)
Description:

This screen summarized all the cases you have paired or created to your vendors under Offisky customer case system.



Panel Location:
Application Menu > [ Support] > [ Manage Paired Cases]




Screen Operations:

  • To filter to a specific vendor, use the filter vendor drop down list above.

  • To create a new case to an existing vendor, use the [ Create Case] feature (you must previously paired this vendor case(s) before you can create a new case to the vendor).

  • To pair an existing case from a vendor, use the [ Case Pair] feature.

  • To refresh the current screen, use the [ Refresh] feature.

  • To view the content of a case, or to post a message to a case, click on the case you are interested in.

Document Attached Files:
- No Files is attached to this document -

Member's Comment:

William Wong
@Babysoft Corporation
Ticket Creator
Posted: Tue Dec01, 2015 12:00:00AM GMT(0)
Discussion: Customer Paired Cases List
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