Offisky - Offisky Document: User Voicemail Account Settings

Description:

This screen allows you to update your voicemail account settings.

Panel Location:

Application Menu > Select [

Phone Panel] > Voicemail (Tab) > [

Account Settings]

General Section:

Phone Access Password: The number only password use when checking voicemail through the device or phone (Voicemail Management IVR).

Email Address(es): If the [Voicemail Mode] has selected with voicemail to email options, all received voicemail will be sent to this email address, otherwise, this field will be ignored.
- If email options is selected, but this field is empty, the system will use the "extension owner's email address" which has linked to this voicemail account.
- If multiple extensions shared the same voicemail account, only one of the extensions will be used as the extension owner of the voicemail account.

Email Security Phase: A custom message send along with your voicemail to email message to distinguish spammer emails.

Once finish, click on "Apply" button to save your settings, or click on "OK" button to save and return to the previous screen.

Greeting Messages Section:

Your voicemail greetings are separated into 2 parts, the "Event" portion and the "Voicemail Instruction" portion. For example, the default unavailable message: [The person you are trying to reach is unavailable] is the event portion, and the [Please leave the message after the beep, when done...] is the "Voicemail Instruction". You may update both portion, by update the greeting message in this section.

Some feature may require to use the Voicemail Owner Name, as the extension owner name, which can also updated here.

If the Voicemail Temporary Greeting exist, it will override the existing "Event" potion of the voicemail greetings, which is useful for temporary message (ie. Holidays).

User Voicemail Account Settings