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Offisky Document: IVR Number Mapping
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Document # 151
Category: Communication System Administration
Type: User Manual Document
Last Update: Wed Feb15, 2017 04:28:14PM GMT(0)
Description:

This screen allows you to update the number to IVR mapping. You may also perform the same operation under [Number Management] panel.


Panel Location:
User Menu >Under Settings, select (Phone System). In the top navigation menu bar, select Features > IVR Editor > Select the IVR [] you wish to update > Mapping (Tab)



Important Notice:

  • One number can only map to one "Execution Element", once you have create a mapping here, all previous mapping to the same number will be overridden.




To map a number to this IVR:

  1. Provide the number you wish to map into the "Number" text box (all previous mapping to the same number will be overridden).

  2. Use [] to confirm the action.




To remove the number to this IVR mapping:

  1. Select the number you wish to remove mapping

  2. Use [] to remove the mapping.

  3. Once the number mapping has removed, it will no longer map to anything (not restore to previous mapping settings).

Document Attached Files:
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Related Topics:

IVR Editor
IVR Settings

Member's Comment:

William Wong
@Babysoft Corporation
Ticket Creator
Posted: Tue Dec01, 2015 12:00:00AM GMT(0)
Discussion: IVR Number Mapping
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