Call Hot-Switch allow users to "hot switch" calls between their extension and their "Binded Phone Number". In order to use the Call Hot-Switch service, the following requirements must match.
Requirements and Limitations:
Your account must have a "Binded Phone Number" already setup.
Your "Binded Phone Number" must have Caller ID enable when making outbound calls.
The call you wish to switch must process through your Offisky Phone System Account (Example 1: A call is originally call to your office and transfer to your cell phone (Binded Phone Number), once you head back to your office, you can hot-switch to call back to your office extension. Example 2: Originally, you are making a call from your extension to someone, you can hot-switch the call to your cell phone (Binded Phone Number) because you want to head out of your office now).
Perform by device (phone) DTMF hotkey:
You must use your own extension to hot-switch calls between your "Binded Phone Number" and your extension.
Dial *000 when your extension is idle will hot-switch a call from your "Binded Phone Number" to your extension.
Dial *000 while you are talking on your extension (from your extension) will hot-switch your "talk-to" party to your "Binded Phone Number".
Perform by Offisky Phone Panel (Application Menu > [ Phone Panel]):
Select icon when your extension is idle will hot-switch a call from your "Binded Phone Number" to your extension.
Select icon while you are talking on your extension will hot-switch your "talk-to" party to your "Binded Phone Number".
Perform by device (phone) DTMF hotkey:
Perform by Offisky Phone Panel (Application Menu > [
Phone Panel]):
icon when your extension is idle will hot-switch a call from your "Binded Phone Number" to your extension.
