|Last Update: Thu Mar23, 2017 01:59:18AM GMT(0)|
This screen will display all open customer cases (including the cases which is created by the customer panel) within your department (Cases not from your department will not display).Panel Location:
Application Menu > [
Support] > [
Manage Customer Cases]
- To filter only to a specific case owner, use the filter case owner drop down list above.
- To create a new case for a customer, use the [ Create Case] feature.
- To refresh the current screen, use the [ Refresh] feature.
- To view the content of a case, or to post a message to a case, click on the case you are interested in.
|Document Attached Files:|
|- No Files is attached to this document -|
Posted: Tue Dec01, 2015 12:00:00AM GMT(0)
|Discussion: Customer Cases Operator List|
|Want to interact with this topic ?|
- You are currently in limited read only mode. Please login to your Offisky account interact in this section.
- If you do not have an Offisky account, please click here to sign up a free account today.